Privacy Policy

When you visit magentadepot.com, request a quote, or subscribe to our newsletter, we may collect the following information: your name, company name, email address, phone number, and project details submitted through our quote form. We also collect standard analytics data through Google Analytics 4, including pages visited, time on site, browser type, and approximate geographic location.

We use your information to: respond to quote requests and communicate about your orders; send our newsletter if you've subscribed (you can unsubscribe at any time); improve our website and services through analytics; and provide customer support via email or live chat. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Our website uses cookies to improve your experience. These include essential cookies required for the site to function, analytics cookies (Google Analytics 4) to understand how visitors use our site, and third-party cookies from our live chat provider (Crisp). You can accept or decline non-essential cookies via the cookie consent banner displayed when you first visit our site.

We use the following third-party services that may process your data: Google Analytics 4 for website analytics; Mailchimp for newsletter delivery; Tally for our quote request form; Crisp for live chat support; and Stripe for payment processing (when applicable). Each service has its own privacy policy governing how they handle data.

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Quote request data is retained for the duration of our business relationship and a reasonable period thereafter. Newsletter subscribers' data is retained until they unsubscribe.

You have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information; unsubscribe from our newsletter at any time; and opt out of non-essential cookies. To exercise any of these rights, contact us at info@magentadepot.com.

We comply with Canada's Anti-Spam Legislation (CASL). We only send commercial electronic messages to recipients who have provided express or implied consent. Every marketing email includes an unsubscribe link. Our newsletter uses double opt-in — you must confirm your subscription before receiving emails.

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have questions about this privacy policy or how we handle your data, contact us at: Magenta Depot Inc., Email: info@magentadepot.com